At Zoe & Co. Mercantile, customer experience is our priority. If you didn’t find the answer you were looking for in our FAQ, feel free to reach out to our friendly support team. Whether you have questions about your order, product recommendations, shipping, returns, or gift suggestions, we’re happy to help. We respond quickly and love helping families find safe and educational toys and books that spark creativity and imagination.
Contact us anytime, we’re just a message away!
We specialize in high-quality children’s toys, books, educational games, and creative play products imported from around the world, designed to inspire imagination and learning.
Yes! We currently ship anywhere within the United States. Shipping options and delivery times are shown at checkout.
Not at this time. We are working on expanding our delivery options and hope to add international shipping soon.
Orders are processed within 2–4 business days. Delivery time depends on the shipping method you choose at checkout. You’ll receive tracking information once your order ships.
We accept returns within 14 days of delivery for unused items in original packaging. Please visit our Refund Policy page for more details.
Please contact us within 48 hours of delivery and include photos of the damaged product and packaging. We’ll be happy to help with a replacement or refund.
